FREE STANDARD SHIPPING ON YOUR ORDER OF $50 OR MORE
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Shipping & Returns

We want you to love your Timex. If for any reason you don’t, get expert help at 1-888-727-2931 or custserv@timex.com. We accept returns for timexfactory.com sales only. Purchases made from local stores must be returned to the original point of purchase. If you are not completely happy with your watch, you must call us within 30 days to obtain a return authorization.Exchanges after 30 days and worn watches are subject to our standard Warranty Policy. See Warranty Information in product instructions for details. TimeFactory reserves the right to qualify excessive use for damaged product.